At 7 More Reps, we stand behind the quality of our supplements. Our returns policy is designed to ensure your complete satisfaction while maintaining the safety and integrity of our products.

Return Eligibility

Products are eligible for return if:

• Received in damaged or defective condition
• Incorrect items were shipped
• Product is unopened and in original packaging
• Return is requested within 30 days of purchase

For Safety & Quality:

• We cannot accept returns of opened supplements
• All seals must be intact and unbroken
• Products must be in original packaging
  

How to Return

1. Contact Us

• Email sales@7morereps.com
• Include your order number
• Provide photos of damaged products (if applicable)
• Explain the reason for return
  
  

2. Return Authorization

• Wait for our team to approve your return• Receive return shipping instructions
• Package items securely in original packaging
  
  

3. Shipping Returns

• Returns must be sent to our designated address
• Customer is responsible for return shipping costs
• We recommend using tracked shipping
  
  

Refund Process

Once we receive your return:

• Items will be inspected within 2 business days
• Approved refunds will be processed to original payment method
• You'll receive email confirmation of refund
• Please allow 3-5 business days for refund to appear
  
  

Damaged Items

If your item arrives damaged:

• Take photos of the damage
• Email sales@7morereps.com within 48 hours of receipt
• Include order number and photos
• Our team will arrange replacement or refund
  
  

Not Eligible For Return

• Opened or used products
• Items without original packaging• Products past 30 days from purchase
• Sale or clearance items
  
  

Exchanged

• We do not process direct exchanges
• Please return unwanted item and place a new order
• Contact us if you need assistance
  

Quality Guarantee

All 7 More Reps products are:

• Made in Australia
• Manufactured to strict quality standards
• Properly sealed and packaged
• Labelled with clear expiration dates
  
  

Questions

Contact our customer service team:

Email: sales@7morereps.com

Note: This returns policy complies with Australian Consumer Law. Your statutory rights are not affected by this policy.